No dependence on the number of servers and CPUs used or the number of users.Support model based on booked/required support hours.Telephone, email, ticket system, remote service, and on-site service support.Support exclusively by in-house permanently employed staff.Dispatching exclusively by experienced Open Source developers and administrators.Direct access to our technology without first having to deal with a call center.Pure service provider with no product sales.Over 20 years of experience with Open Source.Independent SLA support and services under one roof.Security thanks to the constant availability of personnel and know-how (no absence due to vacation, illness, etc.).Free software that still comes with guaranteed service level agreements (SLA).Competitiveness by avoiding licensing costs.Adaptability and integration capability of the software components.Security and transparency due to open source code.In addition, the use of Open Source software provides numerous other advantages: Many of our customers are all too familiar with this situation and have successfully freed themselves from this “vendor lock” together with our help. Is this something you are familiar with? Does the supplier of your existing proprietary software dictate the prices and rules of the game? When selecting our employees, their involvement in the active development of free software is a key factor. We are closely involved in the international Open Source scene and as a company we actively support numerous Open Source projects. At the same time, many of our employees also actively work on the development of various Open Source projects and therefore unquestionably have the expertise to provide this comprehensive support.Ĭredativ GmbH employees are amongst the leading Linux and Open Source specialists in Germany and are also highly respected internationally. Our high level of technical support is only possible thanks to the fact that a large number of very experienced Linux and Open Source developers and administrators are permanently employed by credativ®. The basis of our knowledge and our success is our employees! This lets you cover all the Open Source components that we support in a single contract. In addition, our service and support contracts include SLA support and all other services. Our contracts are transparent and understandable, are based on a clear price and accounting model, and offer a high level of flexibility. We also want to provide a model that is completely independent of the usual factors, such as the number of users, the number of CPUs/cores and servers used, or similar limiting factors. We deliberately use completely different contract and price models to those of countless international software manufacturers and are proud that our fair support offers are a solid and reliable basis for long-term and successful cooperation with large national and international customers. Our service and support contracts take account of your individual interests and not those of investors. Our technical support lets you secure your investment and provides the operational reliability necessary in the Enterprise environment. In a large project, the service segment alone can amount to a few hundred person days – already a significant investment. Security of investmentĪre you planning a new Open Source-based infrastructure and would like to secure your investment? Then talk to us!Įven if you are using software that is free of licensing costs, the planning and establishment of your new infrastructure will still cost money. Our Open Source Support Center gives you security. Take advantage of the benefits of free Open Source software. This ensures the use of Open Source software just like proprietary, commercial software. ![]() Our Open Source Support Center offers you professional support for numerous Open Source projects, which are of great or even strategic importance in the IT structures of many companies. 20 good reasons for choosing credativ ®.
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